Difference Between Meal Service in Business and Economy Class


Updated

  • In 2022, I flew business class on an Air New Zealand flight from Los Angeles to Auckland. 
  • A year later, I took a 12-hour flight from Denver to Tokyo, where I sat in United’s economy cabin.
  • The two flights were, of course, vastly different, with meals setting the flights apart most.

I already had a glass of Champagne in my hand before economy-class passengers even got to their seats. 

If this was how my first business-class flight would start, I knew I was in for a treat. 

I was traveling with Air New Zealand from Los Angeles, California, to Auckland, New Zealand, and a long-haul flight meant airplane meals — something I was eager to experience in business class. From tender seafood to a chocolate tart, the meal met my wildest dreams. 

Six months later, I took a long-haul economy flight from Denver to Tokyo on United Airlines, where I ate food like a veggie stir fry and a Milk Bar cookie from a tray.

While traveling on a different airline, the experience showed me how dining can vastly differ between economy and business class.

Before I even considered food, meal service in both Air New Zealand’s business cabin and United’s economy cabin kicked off with a drink.


A glass of sparkling wine at the author's business-class seat.

In business class, the author was served a glass of sparkling wine.


Monica Humphries/Business Insider

In business class, I had what felt like unlimited choices. Options included wine, beer, Champagne, soda, and various liquors.


An Air New Zealand flight attendant pushes a beverage cart in business class.

An Air New Zealand flight attendant pushes a beverage cart in business class.


Monica Humphries/Business Insider

In United’s economy, options were limited. Wine, beer, and soda were complimentary, but a gin and tonic or any other alcoholic beverage came at a cost.


The author's red wine in a plastic cup on an economy flight.

The author was served complimentary wine on United.


Monica Humphries/Business Insider

It outlined a choice between two appetizers, three main courses, and two desserts.


The menu on the author's Air New Zealand business-class flight.

The menu on the author’s Air New Zealand business-class flight.


Monica Humphries/Business Insider

In economy, flight attendants shared the main course offerings as they pushed a meal cart to my seat.


The author's legs bumped against the seat in front of her.

The author at her seat in economy.


Monica Humphries/Business Insider

The options on my Air New Zealand flight were descriptive. I could choose between “slow-cooked beef with polenta, orange, and lemon gremolata” or “Alaskan cod with saffron sauce.”


The menu on the author's Air New Zealand business-class flight.

The menu on the author’s Air New Zealand business-class flight.


Monica Humphries/Business Insider

In economy, there were two options: “chicken” or “veggie stir fry.” I wondered what vegetables, what type of chicken, and what else would arrive on my plate.


A galley on a United flight from Denver, Colorado, to Tokyo.

A galley on a United flight from Denver to Tokyo.


Monica Humphries/Business Insider

But there wasn’t time to ask questions. Instead, I blindly picked the veggie stir fry and was handed a tray of food.


The veggie option on a United economy flight.

The stir fry option on a United economy flight.


Monica Humphries/Business Insider

Meanwhile, in business class, the meal was an experience. Before delivering my first course, a flight attendant placed a cloth napkin, salt and pepper, silverware, and an individual-sized olive oil on my table.


Bread, salt, pepper, butter, and olive oil were served to the author on her business-class flight.

Bread, salt, pepper, butter, and olive oil were served to the author on her business-class flight.


Monica Humphries/Business Insider

All the food in economy arrived at once.


The uncovered veggie meal on a United economy flight.

The author’s veggie meal on a United economy flight.


Monica Humphries/Business Insider

Meanwhile, each course in business class was served separately.


The author's first course in business class.

The author’s first course in business class.


Monica Humphries/Business Insider

The first thing I ate was bread. A flight attendant came around offering three types: sourdough, garlic, and olive. Naturally, I tried one of each.


Bread, salt, pepper, butter, and olive oil were served to the author on her business-class flight.

Bread, salt, pepper, butter, and olive oil were served to the author on her business-class flight.


Monica Humphries/Business Insider

I also had bread on my economy tray. While the bread wasn’t nearly as fresh as the sourdough in business class, a pat of butter added flavor.


The author's red wine in a plastic cup on an economy flight.

The author’s red wine in a plastic cup on an economy flight.


Monica Humphries/Business Insider

My first course in business class was a salad with stuffed grape leaves, quinoa, tomatoes, olives, and lettuce.


The author's first course featured a salad.

The author’s first course featured a salad.


Monica Humphries/Business Insider

In economy, I had a salad with grains, raisins, and lettuce.


My salad on an economy flight to Tokyo.

My salad on an economy flight to Tokyo.


Monica Humphries/Business Insider

For my main course in business, I opted for the Alaskan cod. It was buttery, flaky, and shockingly delicious for airplane food.


The author's main course was Alaskan cod.

The author’s main course was Alaskan cod.


Monica Humphries/Business Insider

For my main course in economy, a label outlined that my stir fry had seven types of vegetables. While it wasn’t nearly as good as the cod, I easily devoured the entire tray of noodles.


The vegetable stir fry served in economy.

The vegetable stir fry served in economy.


Monica Humphries/Business Insider

The best part of both meals was, arguably, the dessert. In business, I had a rich chocolate tart served with a strawberry garnish.


The chocolate tart served in business class.

The chocolate tart served in business class.


Monica Humphries/Business Insider

In economy, I had a cookie filled with icing from the famous New York City bakery Milk Bar.


A cookie was dessert in economy class.

A cookie was dessert in economy class.


Monica Humphries/Business Insider

Beyond the food, other details set the meal service apart. In business, the cutlery was metal, the napkins were cloth, and the plates were ceramic. It felt like fine dining.


The author's breakfast in business class.

The author’s breakfast while seated in business class.


Monica Humphries/Business Insider

In economy, my food came out on a plastic tray with everything wrapped in plastic.


Breakfast on the United economy flight.

The author’s breakfast on the United economy flight.


Monica Humphries/Business Insider

When I was sitting in economy, the flight attendants told me the pasta dish had run out when they reached my seat in the back of the plane. Later, they ran out of Coke, too.


Since the author sat in the back of the plane, some options had run out by the time flight attendants reached her seat.

Since the author sat in the back of the plane, some options had run out by the time flight attendants reached her seat.


Monica Humphries/Business Insider

Of course, if I’d been sitting in business class on United heading to Tokyo, I would’ve had many of the same perks I did on Air New Zealand.


United's business-class cabin.

United’s business-class cabin.


Monica Humphries/Business Insider

According to United’s website, meal service in business class includes a welcome glass of bubbly, liquor, a three-course meal, and snacks.


A view of United's business class after passengers have departed.

A view of United’s business class after passengers have departed.


Monica Humphries/Business Insider

While the two meals were strikingly different, I devoured them both and was happily full — with plenty of time for a post-dinner nap.


The author attempts to fall asleep on

The author in business class.


Monica Humphries/Business Insider





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